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Response card in Lex is not supported in Amazon Connect. To use similar feature with Amazon Connect, you will need to use Amazon Connect Chat Interactive Messaging feature, it is an XML payload that you need to create in the DialogCodeHook Lambda to return to Connect.
Doc guide https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html
Blog post with example on how to do it https://aws.amazon.com/blogs/contact-center/easily-set-up-interactive-messages-for-your-amazon-connect-chatbot/
respondido há 7 meses
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Further, if you have any queries, please reach out to AWS Premium Support by opening a case via your AWS account in the corresponding region using the following link: https://support.console.aws.amazon.com/support/home#/case/create
respondido há 7 meses
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