Skip to content

Cancelamento AWS Skill Builder

0

Ontem efetuei a assinatura mensal do AWS Skill Builder com intento de estudar alguns cursos relacionado ao SAA-C03, porém notei que os cursos só são disponibilizados com a assinatura anual, a qual não tenho interesse no momento. Cancelei a assinatura ontem mesmo. Porém a mesma consta faturada na minha conta AWS. Vi em alguns fóruns da AWS que se cancelar dentro de 72h, não há cobrança. Gostaria de entender. Obrigada

1 Resposta
0

Based on the AWS Skill Builder subscription policy, if you cancel your subscription within 72 hours of purchase, you will not be charged. Since you mentioned that you canceled your subscription on the same day you subscribed, you should not be charged.

However, you mentioned that the charge is showing up in your AWS account. This could be a pending authorization that may be reversed, or there might be a delay in processing your cancellation.

To ensure this is properly resolved, I recommend:

  1. Verify that you successfully completed the cancellation process by checking your subscription status in AWS Skill Builder.
  2. If the charge persists beyond the 72-hour window, you should contact AWS Support directly for assistance.
  3. You can also check with your bank to see if this is just an authorization hold rather than an actual charge.

The cancellation process should have been completed by:

  • Logging into AWS Skill Builder
  • Going to the left pane menu
  • Clicking "My Account"
  • Clicking "Purchases and Subscriptions"
  • Going to "Subscription Management" section
  • Clicking "Go to your subscriptions"
  • Selecting "Cancel Subscription"

If you followed these steps and are still seeing charges, contacting AWS Support would be the best next step to resolve this issue.
Sources
Cancel subscription for "AWS Skill Builder" | AWS re:Post
Unable to Cancel AWS Skill Builder Subscription – Need Guidance | AWS re:Post
Unknown charge for AWS Skill builder | AWS re:Post

respondido há um mês
AWS
ESPECIALISTA
avaliado há um mês

Você não está conectado. Fazer login para postar uma resposta.

Uma boa resposta responde claramente à pergunta, dá feedback construtivo e incentiva o crescimento profissional de quem perguntou.