Forensic and statistical analysis FAILED the exam

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I took MLS-C01 exam at 2023 1st March use OnVue platform at home, However today I received this email from AWS that I failed when they performed some forensic analysis next day. I didn't do anything. I showed invigilator everything I was doing and he had no objection. I didn't speak or used any program other than OnVue secure browser. And now I receive this email. It also says all my previous certifications are revoked. This is a system generated email and I cannot reply to it. Who am I supposed to contact here I'm literally shaking right now. The whole exam worked smoothly, I spent a lot of time to prepare this exam, I can't believe that happened, so Frustrating !!!! If that I have to leave AWS, do not touch it anymore!!!

You are receiving this email because AWS's data forensic analysis has detected statistical anomalies in your AWS Certified Machine Learning - Specialty exam performance, which prevents AWS from validating and certifying your results. AWS performed forensic and statistical analysis on the AWS Certified Machine Learning - Specialty exam with Registration Number 446044532 that was delivered under your AWS Certification account on Apr 1 2023 5:13AM. AWS's use of data forensics to detect statistical anomalies is explained in the AWS Certification Program Agreement.

As permitted by the CPA, AWS, in our sole discretion, has invalidated your AWS Certified Machine Learning - Specialty exam result and revoked any previously issued AWS Certified Machine Learning - Specialty certification related to your exam result. You are not eligible to receive a refund of any testing fees.

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1 Resposta
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Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

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