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From https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-what-is.html
For questions about your AWS bills or to appeal any of your charges, contact AWS Support to address your inquiries immediately.
In that page, they have some related content and a link: See "Getting help with AWS Billing" at https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-get-answers.html
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Hi,
Generally you should avoid such situations, you can have a look here:
- https://repost.aws/knowledge-center/free-tier-charges
- https://repost.aws/knowledge-center/stop-future-free-tier-charges
Said so, I m pretty sure that if you have good reasons, and amount not be exaggerated, that aws support can redeem you credits so that you don’t need to pay by yourself.
Hope it helps ;)
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