AWS vpn client fails to authenticate with "Unkown Error Occured, try again"

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hey! It seems like AWS vpn client fails to connect when using chrome, but works via safari. As far as I understand, latest chrome update broke something regarding https. Any one knows what going on?

Rea Nir
feita há 2 meses364 visualizações
1 Resposta
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A recent update in Chrome might have broken something related to HTTPS. Check the usual stuff:

  • Clear the browser cache and cookies in Chrome. Sometimes leftover data can cause issues.
  • Disable any Chrome extensions that are installed. On rare occasions an extension can interfere.
  • Make sure Chrome is up to date with the latest version. A new update may have fixed the underlying problem.
  • As a test, try connecting with a different browser like Firefox or Edge. If it works in another browser, then it further points to a Chrome-specific issue.
  • Check for any VPN profile setting issues within the AWS VPN client application itself that could prevent a proper connection from being established.

If the problem persists after trying the above steps, you may want to create a new support case with AWS to investigate further. Hopefully a cache clear or browser/profile setting check will resolve the immediate issue.

Let me know

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ESPECIALISTA
respondido há 2 meses
  • Hey Giovanni Thx for the answer Yeha, I've tried all you suggested, non helped apart from changing the default browser to another one from chrome I've opened a ticket to AWS support, hoping to hear from em soon

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