Route53 Internal Domain Transfer Stuck In Progress

Question

Hello,

I began the domain transfer of a .com, .ca, and .net domain, from one AWS account to another, on October 25th. Over two weeks later, the status was still "In progress". I figured something went wrong so I cancelled the request yesterday. The transfer is still showing as "In progress". I am not sure what else I can do at this point.

These seem like users with a similar problem:
* https://repost.aws/questions/QUwLu7-naRSZC5f35lZh9-Cg/route-53-domain-transfer-to-another-account-stuck-on-in-progress-for-2-weeks
* https://repost.aws/questions/QUTzmSPv7WSYuv7Wh7pp-6LQ/stuck-on-quot-domain-transfer-in-progress-quot-no-step-details

Accepted Answer

Raise a support call with AWS. Even if you are on a basic support plan you can still do this for domain registration and transfer issues.

https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html

> AWS provides a Basic support plan, free of charge, for all AWS customers. The plan includes assistance for the following issues related to domain registration:
> 
> - Transferring domains to or from Amazon Route 53
> - Transferring domains between AWS accounts

Route53 Internal Domain Transfer Stuck In Progress

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