You are currently not allowed to send this e-mail. Please try again later.

0

2022-05-24T11:40:42.292+05:30

Copy { "accountId": "231935139027", "organizationId": "m-8ef9cd271dc24eaea718b459f9cbaae6", "traceId": "d5ded513f32c2f87ee09300bbd46657b", "eventTime": 1653372642292, "event": { "bouncedRecipient": { "status": "5.0.0", "action": "Failed", "emailAddress": "cetinalihan@domain.com", "reason": "You are currently not allowed to send this e-mail. Please try again later." }, "eventName": "OUTGOING_EMAIL_BOUNCED" } }

I am using Email Client to send emails, But emails are bounced, and when I check log files, the above issue was listed in that.

Pls help. How we can fix this issue.

feita há 2 anos1,3 mil visualizações
3 Respostas
0

Hi,

If you're using a custom domain you can still be over the allowed sending limit. Have you been sending a lot of mail? I can be that your account has been limited due to abuse concerns. If this is the case please check you Personal health dashboard in your AWS account for a reach out message.

Kind regards, Robin

AWS
ESPECIALISTA
respondido há 2 anos
  • Thank you Robin, For your Time and Reply.

    The personal health dashboard has no entry, which means nothing in that.. all clean.

    Is there any panel where I can check the allowed sending limit ( WorkMail allowed sending limit for my domain or Organization )

  • Hi,

    No there is no way to verify what your limit is. If you're entitled to support I would suggest to create a support case to see what account limits are applied.

    Kind regards, Robin

  • Hello Robin,

    Thank you for your Time and Reply.

    Yes, I want to know what are my account limitations.

    Looking forward to your reply with the required details.

    Kind regards, Tarun

0

Hi,

I'm sorry to hear you're experiencing problems sending mail. This error is returned when you have reached the sending limit of your account. Are you using a custom domain or the free awsapps.com domain? The free awsapps.com domain has a very low limit.

Kind regards, Robin

AWS
ESPECIALISTA
respondido há 2 anos
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ESPECIALISTA
avaliado há 8 meses
  • Thank you for your Time and Reply.

    Que# Are you using a custom domain or the free awsapps.com domain? The free awsapps.com domain has a very low limit.

    Reply# No we are using our own domains, And all domains are verified, All records are added in the DNS zone to verify # Domain ownership, WorkMail configuration, Improved security, and Improved email delivery.

    Que # What is sending limit per hour for the WorkMail account?

0

Thank you for your Time and Reply.

Que# Are you using a custom domain or the free awsapps.com domain? The free awsapps.com domain has a very low limit.

Reply# No we are using our own domains, And all domains are verified, All records are added in the DNS zone to verify # Domain ownership, WorkMail configuration, Improved security, and Improved email delivery.

Que # What is sending limit per hour for the WorkMail account?

respondido há 2 anos

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