Payment verification during account creation not successful

0

I was creating my AWS profile and I encountered a page asking for debit/credit card details and keeping Rs 2 for verification purposes. The amount got deducted from my bank and the next day I got an email saying my payment verification failed. What to do now.Enter image description here
Enter image description here

Akshat
feita há um mês133 visualizações
2 Respostas
2

You have these options:

  1. Contact Your Bank: It's advisable to reach out to your bank to inquire why they rejected the fee transaction. You can request them to allow the transaction.

  2. Contact AWS Support: Once you've confirmed with your bank that they will allow the transaction, consider getting in touch with AWS Support. They can assist you with account and billing-related inquiries.

An additional option is to use an alternative credit card from a bank that permits such transactions.

profile picture
ESPECIALISTA
respondido há um mês
profile picture
ESPECIALISTA
avaliado há um mês
profile picture
ESPECIALISTA
avaliado há um mês
1

Hi THere

Since the amount was deducted from your bank, you should open a billing support case with AWS. You can create a free support case for accounts and billing.

See https://docs.aws.amazon.com/awssupport/latest/user/case-example.html

If you aren't able to access the support console in your account because the verification is blocking it, you can open a case using this link which doesn't require signing into the console

https://support.aws.amazon.com/#/contacts/aws-account-support/

profile pictureAWS
ESPECIALISTA
Matt-B
respondido há um mês
profile picture
ESPECIALISTA
avaliado há um mês
profile picture
ESPECIALISTA
avaliado há um mês

Você não está conectado. Fazer login para postar uma resposta.

Uma boa resposta responde claramente à pergunta, dá feedback construtivo e incentiva o crescimento profissional de quem perguntou.

Diretrizes para responder a perguntas