route53 new domain: unable to get authorization code for transfer, privacy setting not updating on whois.com

Hi, I registered two domains recently with Route 53. On both of them, I enabled privacy settings. Only one of them worked, as shown by the last updated time of the record via whois.com.

The other is not working, not matter what I tried. So I want to transfer this out of route53 to WordPress. However, it won't even give me a transfer code.

"Sorry, but an unexpected error has occurred while getting your auth code. Please retry again. See system status for more information on current system status."