System was unable to deliver your mail

0

Good afternoon

What is this about please?

I've been sending successfully since we took out this account on 27 December 2018 nothing's changed as far as I know
.............................................
Unfortunately, the system was unable to deliver your mail.
The error given was:

2019-01-10 14:45:09 : <Sending Email> Local address contains control or whitespace

You may need to contact your e-mail administrator to solve this problem.
..................................................

Best

Andy

asked 5 years ago242 views
4 Answers
0

Hi Andy,

I'm sorry to hear you're experiencing problems sending mails. I will ask the service team to take a look, in the meantime can you take a look at the recipients of your email and check if there are any white spaces in any of the email addresses?

Kind regards,
Robin

AWS
EXPERT
answered 5 years ago
0

Good afternoon Robin,

Thank you for asking.

This refers to the messages I'm sending to not the one I'm sending from?

The email in question was sent two email addresses and copied into two more.

To be sure, before I posted this message, I checked the records locally as best I could.

Two of the addresses were not in the contacts list so I added them, checked them for spaces, and added them back to the sending, plus I checked the ones that were in the contact list already again to no good effect.

Best

Andy

answered 5 years ago
0

Good afternoon Robin,

I just had another go and the message now been sent.

I wonder if the interface had not been updated with your servers but for safety sake I stripped out the contents of the message into a text pad file and then pasted it back taking out any of the HTML-ish contents

So I've marked this query as dealt with

answered 5 years ago
0

Hi Andy,

Good to hear you where able to send your message.

Kind regards,
Robin

AWS
EXPERT
answered 5 years ago

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