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When connected to ccp assign agent to a variable
connect.agent((agent) => {
window.CCP.agent = agent;
})
Then you can make a call as below:
const endpoint = connect.Endpoint.byPhoneNumber(phoneToDial);
window.CCP.agent.connect(endpoint, {
failure: (e: any) => {
console.log("call failed");
}
})
answered 2 years ago
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thanks @bbolek . But I have further questions . I am trying to use the javascript v3 for Connect ( https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-connect/index.html ) And my current problem is the connection is refused . I think I am missing a parameter either during creating ConnectClient or StartOutboundVoiceContactCommand (see below ) . I get error "Uncaught (in promise) Error: Credential is missing"
//code fragment import { ConnectClient, AssociateApprovedOriginCommand, StartOutboundVoiceContactCommand } from "@aws-sdk/client-connect";
const client = new ConnectClient({ region: "us-west-2" }) /// const params = { "ContactFlowId": "36c5ea54-XXXX-XXXX-XXXXX-XXXXXXXX", "DestinationPhoneNumber": "+1XXXXXXXXXX", "InstanceId": "arn:aws:connect:us-west-2:XXXXXXX", }; const command = new StartOutboundVoiceContactCommand(params); client.send(command);