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The error messages are frequently not very helpful and sometimes seem misleading. I don't think you can change an assignment's status back to submitted. The documentation mentions:
This works only on rejected assignments that were submitted within the previous 30 days and only if the assignment's related HIT has not been deleted.
Do both of those conditions apply to the assignment you are trying to approve?
Also, did you specify OverrideRejection as true?
Hello Svetla,
I'd like to look in to this on a deeper level. In order to do that I'll have to check your account, and the best way is to contact our support team.
You can send in a request by visiting: mturk.com/contact-us
If you mention Adam J from the forums it'll help me find your case, or alternatively, you can provide your case number when you submit a request.
Thanks!
-Adam J
Thank you so much for all of your help.
I've found override-rejection flag after I posted this thread.(Note for myself: read carefully)
Thank you,
Svetla
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