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Issues creating new Lightsail instances

0

I spent hours today trying to duplicate a Lightsail snapshot into an instance of it's own. Kept getting a 400 error in the browser console. I finally gave up and tried to create a brand new instance with the new specs, but it threw an error that I had reached my instance limit. I thought to myself, ah, that makes sense, I must have had an instance cap of 2 this whole time, since I only have 2 instances. But no, my instance cap is supposedly 20. I was able to create my new instance by deleting one of my 2 instances before creating the new one, but now I still only have 2 instances and can't create any new ones or duplicates of snapshots. Please help.

Topics
ComputeManagement & Governance
Tags
Amazon LightsailAWS Account ManagementAccount Support
Language
English
asked a year ago672 views
2 Answers
1

Hello.

Your Lightsail instance's quota may be set to a lower value than the default value of 20.
Even if the quota screen shows 20, the actual number may be lower.
Therefore, please try applying for quota upper limit relaxation from the service quota screen.
https://docs.aws.amazon.com/general/latest/gr/lightsail.html

New AWS accounts might start with quotas that are lower than those described here.

You can apply from the URL below.
https://console.aws.amazon.com/servicequotas/home/services/lightsail/quotas/L-4259AF9B

EXPERT
answered a year ago
AWS
EXPERT
reviewed a year ago
  • alilland
    4 days ago

    This is literally crippling my client right now. We spun up an AWS account for him a few months ago, created 2 lightsail instances for his business with snapshots enabled - today we needed to restore from backups, i literally cannot create an instance because AWS wont let me saying the quota is capped.

    There are 4 vCPU's, it says the cap is 20, and blocks creating a restoration from snapshot because "quota is capped" this is absolute garbage on AWS's part.

0

Is your account particularly new, like 1 or 2 days old? If it is then it's possible there might be a temporary cap on the number of instances that you can create, just while your account is fully initialised and billing methods are validated, etc.

If your account is long-standing and you're seeing this error your best course of action is to uplift the Lightsail quota to 20. But if your LIghtsail quota is already at 20 then consider logging a billing support case https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-get-answers.html#billing-support

This scenario looks similar to yours, and a billing support case was required to resolve it https://stackoverflow.com/questions/64169732/sorry-youve-reached-your-maximum-limit-of-lightsail-instances-2

EXPERT
answered a year ago

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