Issue building Control tower landing zone on a new account - AWS Control Tower setup failed. Be sure your account is subscribed to the AWS EC2 service, then try again
Hello, I am facing the following issue while trying to launch a control tower landing zone in a new AWS account:
AWS Control Tower failed to set up your landing zone completely: AWS Control Tower setup failed. Be sure your account is subscribed to the AWS EC2 service, then try again. If this error persists, contact AWS Support. Learn more
The account was created over 3 days but never used.
So in the first attempt, I received the error and then I found the question and comments in https://repost.aws/questions/QUEqQ54QQqQaqyi2a23a6GKA/aws-tower-setup-failed-subscribe-to-aws-ec-2-service, then I tried to launch an instance and wait for over 30 to 60 minutes and retry, but without success.
Also, unless the Control tower is blocked by default, I don't think I am going over any quotas as there was no usage in the account.
So far, I can see the following resources created but no logs:
AWS organization and proposed 2 OUs 2 Security accounts AWS SSO with my user.
As I don't have a paid support plan, I am unable to contact the support directly, is there any other step that you suggest I take? I really would like to avoid having to recreate the setup.
As it turns out, the issue was caused by a payment method processing issue. I had an issue with main card of the root account and even after fixing it I was unable to proceed.
After checking some services in the child accounts (audit and log archive), I received an activation screen message.
After contacting AWS Account activate support, they recommended making any change to the payment method, like a simple dot in the address line. That fixed the issue, I received activation notification for both log and audit accounts and was able to proceed with control tower configuration.
Relevant questions
Enabling AWS Configuration on Control Tower Main Account
asked 6 months agoDoes AWS Control Tower have integrations with the AWS VPC IPAM service?
asked 6 months agoAWS Control Tower - Deployment Error
asked 10 months agoAWS Tower Setup failed: Subscribe To AWS EC2 Service
asked 6 months agoEnrolling existing AWS accounts in new OU
asked 3 months agoIssue building Control tower landing zone on a new account - AWS Control Tower setup failed. Be sure your account is subscribed to the AWS EC2 service, then try again
Accepted Answerasked 5 months agoGrant Access to Control Tower created Cloudtrail S3 Bucket
asked 6 months agoAWS Landing Zone to AWS Control Tower Migration
asked 8 days agoCan I use Control Tower to automatically deploy infrastructure *other* than VPC
Accepted Answerasked 2 years agoUnable to Launch AWS Control tower
asked 3 months ago