New AWS accounts are limited to provisioning only 5 AWS Chime phone numbers?


We're in the process of migrating to a new AWS account and we found out that we're limited to provisioning only 5 AWS Chime phone numbers.

Contrary to other similar cases, we didn't get a "Your service has been restricted" error message but rather "Service received a bad request" after successfully provisioning the 5 phone numbers.

Looks like AWS has tweaked the error message to make it more vague?

We did try to delete some numbers, and was able to provision more numbers but we're still limited to just 5 phone numbers in our inventory. The service quota was like 25 and yet, we're limited to just 5. Doesn't make a lot of sense to me if you want to know how I feel about it.

I'm not quite sure what to think but would love some answers.

Thank you!

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