Pearson Vue exam technical issue, do I need to wait 14 days?

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Hi, I had a technical issue while giving the exam on 18th March 2023. The exam was interrupted. After many hours with customer service, they gave me a voucher for a new test, and told me I could reschedule. However, I got an email from AWS today that I of course failed the exam (since I only attempted 10 mins of my exam after which it stopped), and that I can reattempt in 14 days. I just want to get this exam over with as soon as possible as it affects my mid year reviews. Can AWS help and lift off this restriction of 14 days ? Exam Registration id : 444775942

asked a year ago299 views
1 Answer
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Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

AWS
answered a year ago

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