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RDS postgres down

-2

I have rds on me-central-1 that currently is not working due to the recent events and we have been down for days now and we cannot access our backup. Currently from the console I can see there is an automated backup. I tried to restore it in the working az put it's not letting me so I tried to copy the latest snapshot from this backup to another region put it's just stuck at creating with a progress of 1%.

asked 2 months ago73 views
1 Answer
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Accepted Answer

Hi,

I understand you've been down for days and are having issues with backups and snapshot restoration due to the ongoing service event in the middle east region, UAE (ME-CENTRAL-1)

The ME-CENTRAL-1 region continues experiencing significant disruptions. Two of three Availability Zones remain impaired, though AWS is prioritizing recovery of the impaired AZs.

RDS snapshot copy operations aren't working reliably right now as they depend on S3, DynamoDB, EBS, and other services that are still impaired. You can continue to retry to see if there is any improvement.

If your RDS instance is accessible, may be consider below options:

  • Native database dump: If you can connect directly to your database, try creating a native dump (e.g., pg_dump for PostgreSQL) to export your data.
  • Set up VPC peering to a target region and connect from an EC2 instance there to perform the dump.

Also, please continue to track the Personal Health Dashboard (PHD) updates as we make progress in restoring access to data (S3, RDS, DynamoDB) from the impaired AZs in the ME-CENTRAL-1 region so customers can migrate to other regions.

I also recommend opening a support case for account-specific options available for data copy.

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answered 2 months ago
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reviewed 2 months ago
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