Route53 DNS Hosting Stopped working

Question

On January 18th, my domain Wampei.com - hosted on Route53 and with a valid domain registration there - stopped working. I noticed because my email stopped getting new emails, then I noticed my website stopped.

Route53 doesn't seem to think anything is wrong and when I query in the admin tool there, its fine.

When I do an nslookup anywhere else:
> nslookup wampei.com
Server:		192.168.1.1
Address:	192.168.1.1#53

** server can't find wampei.com: SERVFAIL

The whois information is correct, but any request to the zone fails.

How can I get this fixed?

Thanks
RC

smcstewart · Accepted Answer

You don't appear to have any Name Servers in Route53 for wampei.com. While whois may display the Name Servers, I wonder if you've actually removed those NS entries somehow from Route53, or the addresses for them have changed.

https://mxtoolbox.com/SuperTool.aspx?action=mx%3awampei.com&run=toolpage

[https://mxtoolbox.com/SuperTool.aspx?action=mx%3awampei.com&run=toolpage](https://mxtoolbox.com/SuperTool.aspx?action=mx%3awampei.com&run=toolpage)

rePost-User-4069786 · Answer

It turns out the as smcstewart pointed out the hosted domain and the dns records don't match.  Why this only started this month is beyond me.

I was able to update the domain registration with the hosted zone and BOOM! Its working.

In summary -

If you have a situation where you have a hosted zone and a domain registration on AWS and it stops working.  Make sure the Domain Name Server entries match the hosted zone entires exactly.

Route53 DNS Hosting Stopped working

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