Am Not able to receive email in any of my organization work mail accounts

Hi,

I'm sorry to hear you're experiencing problems with receiving mail. Can you share the error from the bounce message?

For troubleshooting this issue you can do the following checks:

• Verify that your MX record is correct and points to WorkMail and only WorkMail (This documentation page can help with the verification steps).
• Verify that the Inbound SES rule has a WorkMail step and no other rule is failing.
• Verify your WorkMail Mail flow rules. Check that it does not contain a rule to bounce all mail.

I hope these steps can help you solve the problem. Kind regards, Robin