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Why in the AWS Organization account, not getting access to Claude 3 Models in Bedrock and showing invalid payment instrument error even after updating payment card to visa credit card

0

My company has account in AWS and in payment has visa credit card of the CEO, when submitting use case details and trying to get access to CLAUDE 3 model in AWS Bedrock, it shows invalid payment instrument error and shows request failed, even after deleting and updating payment card again, it is still showing same error and we are not getting access to the model, it is an IAM/organization account

Topics
Cloud Financial ManagementManagement & GovernanceSecurity, Identity, & ComplianceMachine Learning & AIGenerative AI on AWS
Tags
AWS Cost and Usage ReportAWS BillingAWS Account ManagementIAM PoliciesAmazon Bedrock
Language
English
agastidesai
asked a month ago977 views
1 Answer
1

Hello.

If you have a payment error issue, I recommend that you open a case with AWS Support under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

I'm guessing that the following questions are probably similar to yours.
https://repost.aws/questions/QU0UOsutrWSSS4nOqgHcIUJg/invalid-payment-instrument-after-requesting-model-access-in-amazon-bedrock

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EXPERT
Riku_Kobayashi
answered a month ago
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EXPERT
Giovanni Lauria
reviewed 22 days ago

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