Expired instance and payment pending

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Hi, I just bought a reserved instance, and even added the payment details. The state of the reserved instance is still "payment pending". Could anyone help me to deal with that?

My account number is 026380656921 and Reserved Instance ID: d2699204-cffb-43c2-8a1b-fb750ab8f85fI

Thanks!

asked 5 months ago102 views
1 Answer
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I suggest to open a support case from your account (https://docs.aws.amazon.com/awssupport/latest/user/case-management.html) with billing category, provide information about your RI, in which region you purchased it, and the support team should be able to advise.

AWS
SUPPORT ENGINEER
answered 3 months ago

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