By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

Amazon connect Agent status taken more time to reflect in CTI phone wights in salesforce

0

Agents are reporting that when they try to change **agent status ** on CTI phone widget, it takes a very long time to reflect changes in CTI phone wight in integrated salesforce page. Example: one of the user in amazon connect. they was changed agent status but it will take 20 minutes waiting period.

Could you please help me out to this. how to resolve this issue in amazon connect?

Topics
Application IntegrationBusiness Applications
Tags
Amazon Connect
Language
English
Manikandan Kanagaraj
asked 2 months ago66 views
No Answers

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content