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Amazon SMS delivery success rate for a specific country

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Currently my organisation is facing lot of issues dealing with local sms providers, and they are looking for a new SMS provider local to specific country as there is a understanding that local SMS providers are much reliable than global sms providers, how much of this is true?

I am thinking of proposing to use Amazon pinpoint for sms service, but for this I need some additional information such as:

  1. SMS delivery success rate for Amazon pinpoint for a specific country
  2. any restrictions/constraints for SMS service for specific countries

Where can I find the above information?

Topics
Application IntegrationFront-End Web & MobileBusiness Applications
Tags
Amazon PinpointAmazon Simple Notification Service (SNS)
Language
English
asked 2 years ago818 views
1 Answer
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Hi, you should probably read this recent blog: https://aws.amazon.com/blogs/messaging-and-targeting/how-to-manage-global-sending-of-sms-with-amazon-pinpoint/

The section "Best Practices for Sending" answers some of your points.

Also, this blog post provides an architecture to share and control your SMS traffic: https://aws.amazon.com/blogs/messaging-and-targeting/queueing-amazon-pinpoint-api-calls-to-distribute-sms-spikes/

Finally, on cost side, have a look at https://repost.aws/knowledge-center/sns-pinpoint-high-sms-charges

In all cases, I would suggest an incremental shift - maybe starting with the countries / telcos where you currently have most problems - to AWS Pinpoint to mitigate the risk of the transition and get enough time to learn to better work at full scale later on.

Hope it helps,

Didier

EXPERT
answered 2 years ago

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