Problem with Associate Elastic IP Address

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Recently I noticed on my account that I am unable to associate elastic IP address to a private IP on my EC2 instance. I used to be able to create multiple elastic IP and private IPs on my EC2 and then map those without any issues. Now I have noticed that no matter what I do, I am not able to view my private IP address list when trying to map. My existing EC2 instances show my previous private IP addresses but not the ones I have recently created. I am not sure if there is any limit to how many Elastic IP addresses can be mapped to private IPs, I do not get any error or warning, I just cannot see my new created private IP addresses on my instances. I have tried to create new EC2 instances but it only shows one private IP. I have already got extension for number of Elastic IPs so this issue is not related to not being able to create new Elastic IP, it is related to mapping those to private IP addresses created on my instance. I have network interface too but it still doesn't show them any more.

JM
asked 3 months ago371 views
6 Answers
1

I confirmed that even if multiple private IP addresses are set for one ENI, the private IP addresses are listed as shown in the image below.
a

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EXPERT
answered 3 months ago
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reviewed 3 months ago
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reviewed 3 months ago
  • So I guess this is an issue that needs AWS help. I have already submitted a ticket, let's see what they say. Thanks

1

It is displayed normally in my AWS account, so there may be some kind of UI bug.
In the case of a bug, it is not possible for the user to deal with it, so it is necessary to open a case with AWS Support under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

By the way, can I check CloudTrail's event history to see if any errors have occurred?
https://docs.aws.amazon.com/awscloudtrail/latest/userguide/view-cloudtrail-events-console.html

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EXPERT
answered 3 months ago
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reviewed 3 months ago
0

Hello.

Just to be sure, are you saying that multiple ENIs are successfully attached to EC2?
My AWS account successfully lists the private IP addresses attached to EC2.
There may be a problem with the cache, cookies, UI, etc., so please try using an incognito browser or try the settings from another browser.
a

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EXPERT
answered 3 months ago
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I do not see any new private IPs in the list as you are able to view. I have tried multiple browsers and different devices and this issue is persisting for me. I have tried several EC2 instances but cannot get more than one IP to show any more. My existing EC2s used to show these IP addresses earlier, any new IP I add on those servers also don't show up. This is why I am thinking this might be some sort of limit issue in AWS.

JM
answered 3 months ago
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Enter image description here

As you can see I only see one IP here whereas the EC2 instance has multiple IP addresses.

JM
answered 3 months ago
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Do I need to create a separate ENI for each private IP address or would it accept multiple IP address on a single ENI? I used to have multiple private IPs on a single ENI and that used to work, not sure if this was changed recently to allow only one private IP per ENI available for the association.

JM
answered 3 months ago

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