Deadline Cloud Setup Windows 10 Nuke Submitter

Hi pantoz,

please go through the below steps once i hope it will helps you to resolve your issue.

1. WindowsError: [Error 5] Access is denied

The "Access is denied" error typically suggests that there are permission issues with the file or directory you are trying to access. Here are steps to troubleshoot and fix this issue:

Check File Permissions:

• Navigate to ./deadline/config in File Explorer.
• Right-click on the configuration file and select Properties.
• Go to the Security tab and ensure that your user account has Full control permissions.
• If not, click Edit, select your user account, and check Full control.

Run as Administrator:

• Try running the Deadline configuration GUI as an administrator.
• Right-click on the deadline config gui executable or shortcut and select Run as administrator.

Modify Ownership:

• If the above steps do not work, you might need to take ownership of the file.

• Right-click on the file, go to Properties > Security > Advanced.

• Change the owner to your user account and ensure that you have full control.

  2. Understanding Where Deadline Cloud Receives Its Data

Deadline Cloud may store its configuration data in multiple locations. Here are common places to check:

Default Configuration File Locations:

• The configuration files are typically located in the C:\ProgramData\Thinkbox\Deadline10 directory.
• Also, check for any user-specific configurations in C:\Users<YourUsername>\Thinkbox\Deadline10.

Environment Variables:

• Deadline may also read configuration data from environment variables. Check if any relevant environment variables are set.
• Open a command prompt and run set to list all environment variables.

Registry Settings:

• Deadline may store some settings in the Windows registry.
• Open the Registry Editor by typing regedit in the Run dialog (Win + R).
• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Thinkbox\Deadline10 or HKEY_CURRENT_USER\SOFTWARE\Thinkbox\Deadline10.

AWS Profile Information:

• The AWS profile information you mentioned could be stored in the AWS credentials file.
• Check C:\Users<YourUsername>.aws\credentials for your AWS profiles.

3. AWS Profile Selectable But Cannot Set to Default

If you can select the AWS profile but cannot set it to default, it might be due to configuration conflicts or missing permissions. Here are a few things to try:

Manual Configuration:

• Try manually editing the configuration file to set the default profile.
• Open the configuration file in a text editor with elevated permissions (Run as administrator).

Configuration Tool:

• Use the AWS CLI to set the default profile.
• Open a command prompt and run aws configure --profile <profile_name> to set up the default profile.

Deadline Configuration GUI:

• Ensure that you are using the correct steps in the Deadline configuration GUI to set the default profile.
• If the GUI is not saving the changes, it could be a bug or a permission issue.

Hi, Thanks again for the fast reply. BUT all from the above didn`t work. I am not able to load / and set the config file with the deadline command in a powershell. BUT I figured out that deadline cloud monitor saves the credentials in /user/.aws. This config I can change and deadline recieves data from it. So when I change the profile name in this file to default it works. for the profile and credentials but not for farm id etc.... not sure how to go on...