Unable to perform Exam AWS Certifification Exam due Driver license recused

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Hi,

While giving the exam today 06:15 PM (GMT-3) of CLF-C02: AWS Certified Cloud Practitioner. I was giving the exam from Pearson Vue. I used my driving license as my identification proof and i receveid of proctor that my ID don't meet with the regulation, because it's paper ID. But, in my country "Brazil" the driver ID is a letterhead paper. I've already done others exams in Pearson Vue with the same ID (CompTIA Security+, CompTIA CySA+) and never had problem with that.

Exam: CLF-C02: AWS Certified Cloud Practitioner

I have caseID which Pearson Procter created 10591034

asked 6 months ago248 views
2 Answers
1

Hello.

I think your question is a problem that cannot be solved by re:Post.
We recommend that you first contact Pearson Vue customer support using the URL below.
https://home.pearsonvue.com/aws/contact

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EXPERT
answered 6 months ago
1

Pearson has to enforce the rules of the organisation whose exam is being taken, and unfortunately, paper IDs are not acceptable for AWS exams https://aws.amazon.com/certification/policies/during-testing/#ID_Requirements

Unacceptable IDs:

  • Digital, photocopied or paper IDs

Separately, for your own security please remove personal information from your question (email, AWS ID, registration number).

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EXPERT
Steve_M
answered 6 months ago

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