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I have one suggestion based on the information provided:
Under the "Metrics" tab on your instance management page, there is a graph showing the average CPU usage of your instance. Notice that there is a sustainable zone and a burstable zone. If your instance CPU usage is consistently in the burstable zone (or if a given burst is too high), you may experience issues with instance availability. Depending on your use-case, it may be worthwhile to upgrade to a more powerful instance type in order to increase availability by remaining in the sustainable zone.
answered 2 years ago
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Thank you for the suggestion,
When checked "Matrics", CPU Burst capacity percentage is 100 even though the server was not in used for the past few days.
I created a new instance (upgraded) using a snapshot of the current instance. Even the new instance not working.
Any idea why?