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Amazon Connect Dialpad is not showing

0

Created an Amazon Connect instance and claimed a phone number from amazon. When I dial to that number, it is not ringing. When I try to make an Outbound call, Dialpad is not Showing. Created a simple flow containing a voice prompt and after that it will disconnect. this also not working.

Topics
Application IntegrationBusiness ApplicationsMachine Learning & AIDeveloper Tools
Tags
Amazon ConnectAWS Developer Center
Language
English
asked a year ago278 views
1 Answer
1

Are outbound calls enabled for your instance? https://docs.aws.amazon.com/connect/latest/adminguide/enable-outbound-calls.html

What Security Profile are you using? Maybe double-check your security profile for this setting: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-outbound-communication.html

answered a year ago

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