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Hi emyabdel,
You can use the account-level suppression list to prevent sending email to addresses that previously produced a bounce or complaint event. When Amazon SES adds an address to your account-level suppression list, it remains there permanently (or until you delete it manually).
You can find more information about setting up the account-level suppression list at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html.
Hope this helps. Thanks for using Amazon SES!
Brent @ AWS
Thanks for your replay. I know just the global suppression list it's the first time I know about the Account-Level Suppression List. My Amazon SES is created before November 25, 2019 so I don't have it by default. This tutorial is very complicated for me, is there an easiest tutorial to learn how to configure the account-level suppression list?
Hi,
I am also new to Amazon. I found this videos helpful:
https://www.youtube.com/watch?v=Pk5x1diFwg8
This blog also explain how to install: https://cloudacademy.com/blog/how-to-use-aws-cli/
Once you finish installing AWS CLI, at the command line, enter the following command to create the Account-Level Suppression List:
aws sesv2 put-account-suppression-attributes --suppressed-reasons BOUNCE COMPLAINT
You get more commands and info here:
https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html
I hope it helps!
Ah, thanks so much, the tutorial that you gave me was easy and it's configured now. I have just a last question: if there's a bounce, the email address is added automatically to the account level suppression list or I should add it manually?
Yes, bounces and complaints are added automatically to the list.
You must be aware that Gmail doesn't provide complaint data to Amazon SES. If a recipient uses the Spam button in the Gmail web client to report a message that they receive from you as spam, they aren't added to the account-level suppression list.
When you send for the fist time, you can check if Amazon SES is adding complaints and bounces with this command:
aws sesv2 list-suppressed-destinations
And you will get something like this, with all the mails added by Amazon SES: (I have only one in my list)
C:\>aws sesv2 list-suppressed-destinations
{
"SuppressedDestinationSummaries": [
{
"EmailAddress": "info@domain.net",
"Reason": "BOUNCE",
"LastUpdateTime": 1587170927.661
}
]
}
C:\
>```
You can get more info here:
**https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html]**
I hope it helps!
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