Third reschedule

hi Sarra If you cancel your appointment and plan to schedule a new appointment with the same delivery partner (PSI or Pearson VUE), your voucher should be reinstated and available for use again. If you plan to switch from PSI to Pearson VUE or vice versa, you may experience an issue. If this happens, please submit a ticket to our Customer Service team at https://aws.amazon.com/contact-us/aws-training/ and we will investigate and resolve accordingly.

Thanks Arun