Skip to content

AccessDeniedException when running Braket Hybrid Job

0

I tried running an example hybrid job in Amazon Braket, but I received the following error:

'AccessDeniedException: An error occurred (AccessDeniedException) when calling the CreateJob operation: This account is not authorized to use this resource. In order to access additional resources, please contact customer support'

My current setup:

AWS region: us-east-1

The execution role in Braket → Permissions & Settings → Execution Role indicates that it has sufficient permissions to run hybrid jobs.

I’m trying to understand why this permission error occurs despite the execution role seemingly having the correct permissions.

Any guidance on what might be causing this would be appreciated.

!(/media/postImages/original/IMGgN33BI5Q6eTmObbGv5QIg)

2 Answers
0

This error can sometimes result from a quota not being applied for a specific instance type.

  • Please can you confirm what instance type you are using?
  • Are you able to create a job when you use a different instance type?

Please check if the instance being used is mentioned in the quotas for Braket.

You can access this from the console via the following link:

[+] https://<region where you are creating the job>.console.aws.amazon.com/servicequotas/home/services/braket/quotas

If the instance type quota is set to 0, please requests a quota increase on the console and try to create the job after the approval is successful. Please let me know of the outcome.

You can read more about this via the following Github link.

[+] https://github.com/amazon-braket/amazon-braket-examples/issues/181

AWS
EXPERT

answered a year ago

0

If you are still experiencing this authorization issue, the following steps will help you create a ticket to our support team who can assist in resolving it for you.

  1. Log in to your AWS Management Console
  2. Once logged in, create a case by visiting the Support Center (https://support.console.aws.amazon.com/support/home)
  3. When prompted for the details, use the following routing path: Account activation - account verification - general question
AWS

answered a year ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.