Our AWS costs increased because of the increased price for RDS extended support

Question

Hi,
We've got an alert, that we should upgrade RDS engine for Postgres db, otherwise we will be charged for the extended support.
We've upgraded the db engine to 16.3 in June, but the price didn't change and I think we still pay for the extended support as you can see in the screenshot.
![cost breakdown](/media/postImages/original/IMaUaMjcIVSC6a0R26JkAbXw)
    "DBEngineVersions": [
        {
            "Engine": "postgres",
            "EngineVersion": "16.3",
            "DBParameterGroupFamily": "postgres16",
            "DBEngineDescription": "PostgreSQL",
            "DBEngineVersionDescription": "PostgreSQL 16.3-R2",
            "ValidUpgradeTarget": [
                {
                    "Engine": "postgres",
                    "EngineVersion": "16.4",
                    "Description": "PostgreSQL 16.4-R1",
                    "AutoUpgrade": false,
                    "IsMajorVersionUpgrade": false
                }
            ],
            "ExportableLogTypes": [
                "postgresql",
                "upgrade"
            ],
            "SupportsLogExportsToCloudwatchLogs": true,
            "SupportsReadReplica": true,
I think the price should be decreased for July, August and September, but it didn't.

Can you please help us figuring out the issue.
thanks

AWS Support - Brian · Answer

Hello,

I sincerely apologize for the frustration this situation has caused. We're unable to discuss account specifics over this platform, I would suggest opening a Billing support case so our Support team can look into this for you to ensure your billing is correct. In case you need it, this document will explain [Creating support cases and case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html).

\- Brian D.

Our AWS costs increased because of the increased price for RDS extended support

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