Do I need an A record?

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Hi. I'm doing the domain verification and trying to add an MX record with a host of "@" and a value of "10 inbound-smtp.us-east-1.amazonaws.com."

My domain is telling me that "There is no A record for 10 inbound-smtp.us-east-1.amazonaws.com, so you can not use it as the mail handler"

What do I add for the A record?

Thanks

mm613
asked 4 years ago18 views
5 Answers
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Hi,

I'm sorry to hear you're experiencing problems creating the MX record for your organization. I took a look at your account and your WorkMail organization seems to have all domains configured correctly. Do you still have problems creating the MX record?

Kind regards,
Robin

MODERATOR
answered 4 years ago
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The MX record shows an "inconsistent" validation.

mm613
answered 4 years ago
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inbound-smtp.us-east-1.amazonaws.com definitely has an A record. Your error message almost looks like you have combined the priority field in with the destination. The Destination is inbound-smtp.us-east-1.amazonaws.com. The priority entry should be 10.

answered 4 years ago
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Hi,

It looks like there is a typo in the domain. The records currently resolved to 10 inbound-smtp.us-east-1.amazonaws.com.com. Note the double .com.com.

Correcting that should solve the problem.

Kind regards,
Robin

MODERATOR
answered 4 years ago
0

thanks!

mm613
answered 4 years ago

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