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Hallo, I've been using Polly for a few years and I've often had this issue. I don't know the technical reason, but you can switch to the SSML side of the console, type the sentence you want to download, and add the tag <break time="1s"/> at the end of the sentence, before the closing tag </speak>. This allows you to download the full sentence, at least it has always worked for me. Example:
<speak> your short line. <break time="1s"/></speak>
answered a year ago
Thank you! That seems to have worked.
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would you be able to provide region, voice, engine and an example text that is affected (if it can be shared publicly)? Did you try to use AWS SDK to perform the synthesis? If so, did you see the issue happening for the SDK as well?
You can also report issues with Console through Feedback feature of AWS Console