exam revoked by proctor

Dear Sir/Madam,

I hope this message finds you well. I am writing to formally appeal the revocation of my CLF-C02: AWS Certified Cloud Practitioner exam, which I attempted on 10th July 2024 at 19:30 UK time. I was deeply disheartened and surprised when, at 20:33, the exam was abruptly terminated by the proctor. I believe this decision was made in error and would like to provide context and request reconsideration.

During the exam, I experienced no technical issues and adhered strictly to all examination protocols. The only notable action taken was when I reached for a sweet to sustain my concentration. Prior to doing so, I verbally communicated to the camera that I needed to take a sweet and ensured my entire body was visible, showing that I was not engaging in any suspicious behavior. Despite this, my exam was unexpectedly closed by the proctor. I have invested significant time, effort, and resources in preparing for this exam. The preparation process has been demanding, both financially and mentally, as I dedicated numerous hours of study and personal sacrifice to ensure I was well-prepared. The sudden termination of my exam not only nullified my efforts but also affected me psychologically.

I sincerely request a thorough review of the exam session recording, particularly the moments leading up to the termination. I am confident that the review will validate my adherence to the rules and clear any doubts regarding suspicious behavior.

Given the impact this situation has had on me, I kindly urge for an expedited resolution. I am keen to reschedule and complete the exam at the earliest opportunity.

Thank you for your attention to this matter. I am hopeful for a positive resolution and am available to provide any further information or clarification as required.

Best regards,