Can I request Incident Manager to contact me with the same telephone number?


We started using Incident Manager to manage our pages and to escalate to us via phone. Unfortunately AWS calls us using a different phone number every time which makes it difficult for Android Call Screening to allow these calls through immediately.

If AWS could call us with a consistent number, we would be able to add this as a contact and avoid the call screening for these incident escalation phone calls.

asked 8 months ago57 views
1 Answer
Accepted Answer

As an alternative solution, a redditor shared there is an Amazon virtual contact card available that contains all the phone numbers Amazon uses to make these calls. Adding this contact to my phone allows these pages to skip my call screener.

answered 8 months ago

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