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Unable to see new Direct Connect connection after being set up via a partner

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We are in the process of setting up our (first) Direct Connect connection via a partner. Our networking provider has set up the connection on their side and confirmed that it is running as expected. However, we have not seen the connection acceptance request in the Direct Connect console. We've followed the partner's instructions but can't see anything. Is there anything else we could be checking or is there a long delay on this request coming through (it was done ~2 days ago now). Thanks, Andrew

Topics
Networking & Content Delivery
Tags
AWS Direct Connect
Language
English
Andrew Schafer
asked 2 months ago130 views
2 Answers
0
Accepted Answer

Ok - I got to the bottom of this and it was my error. The DX connection was to a region that we hadn't yet enabled (as the region didn't exist when we set up the rest of our VPCs). As soon as the region was enabled within the account, the pending connection popped up.

Thanks, ANdrew

Andrew Schafer
answered 2 months ago
0

Hello.

Is the connection created in a different AWS account?
If the hosted connection was created with the correct AWS account, you should be able to see it from the management console.
https://docs.aws.amazon.com/directconnect/latest/UserGuide/hosted_connection.html#accept-hosted-connection

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EXPERT
Riku_Kobayashi
answered 2 months ago
  • Andrew Schafer
    2 months ago

    Thanks for your comment, Riku. Yes, I've confirmed with the network provider that the AWS account ID they used for setting up the connection (via the Megaport wholesaler) is the same account I'm viewing the Direct Connect information in.

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