[Workdocs Drive] How to prevent Office on MacOS from creating empty temporary files

0

We are experiencing a problem with Workdocs Drive on MacOS. if a user is editing a MS Office file (word, excel,...) sitting on Workdocs, when he saves the changes everything got saved as expected, but a lot of temporary empty files get created (we observed 8 empty files at every save). Such empty files have got the same name as the original file, plus a trailing random string.

This is a real hassle for MacOS users, as they have to manually remove them everytime they perform a Save on a file, and unfortunately we could not find any workaround. We tried to change the MS Office temporary location to a local disk location, but no way.

Any other Workdocs Drive+MacOS user is experiencing something similar? Did anyone find any workaround or solution?

Thank You

asked a month ago12 views
1 Answer
0

Isn't there really any solution or workaround? Hope this will be fixed soon in the Workdocs Drive client.

answered 25 days ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions