Amazon Bedrock ThrottlingException on all models - account shows 0 applied quota

Question

Hi, I've been getting ThrottlingException: Too many tokens per day on every Bedrock model (Nova Micro, Llama 3.2, etc.) in us-east-1 for 3+ days.

Account ID: 337462095261
Region: us-east-1
All models throttle immediately, even on a single "Hi" message
Service Quotas page shows Applied quota = 0 for all Bedrock models
I submitted a quota increase request (Pending since Apr 11, 2026)
No spending limit set, payment method is active

How do I get the account-level Bedrock block lifted?

Riku_Kobayashi · Accepted Answer

Hello.

Below is a question from someone who is experiencing the same problem as you.  
According to the response, it seems that communication with AWS support will be necessary.  
https://repost.aws/ja/questions/QUf16LkLwNS2yRbKVufdu6FA/new-account-stuck-at-0-tpm-rpm-for-all-bedrock-models-despite-aws-default-showing-5-000-000-tpm-provisioning-issue

Please contact AWS support via the following URL.  
When making an inquiry, I recommend selecting a category as shown in the image below.  
https://support.console.aws.amazon.com/support/home#/  
![a](/media/postImages/original/IMv5f3D8gHTvu3v18Kn6HXpw)

weinsran · Answer

Throttling is there as part of helping to prevent surprisingly large bills. You need to establish a pattern of AWS usage. I suggest you provision a free-tier EC2 instance.

re:Post Agent · Answer

I understand you're experiencing ThrottlingException errors across all Amazon Bedrock models in us-east-1, with your Service Quotas showing 0 applied quota. This situation typically indicates that your account doesn't have the default quotas provisioned yet.

Here are the steps to resolve this:

**Immediate Actions:**
1. **Verify your quota increase request status** - Since you mentioned submitting a request on April 11, 2026, check the Service Quotas console to see if it's still pending or if there are any updates. Quota increase requests typically require review and approval.

2. **Contact AWS Support directly** - Given that you're seeing 0 applied quota across all models, this appears to be an account-level provisioning issue rather than hitting actual limits. Open a support case through the AWS Support Center, providing your Account ID and the specific details you've shared. Support can investigate why default quotas aren't showing and expedite the resolution.

3. **Check for account restrictions** - Verify in the AWS Billing and Cost Management console that there are no service control policies or organizational restrictions that might be blocking Bedrock access.

4. **Try a different region temporarily** - While your primary issue is in us-east-1, testing in another region (like us-west-2) can help determine if this is region-specific or account-wide.

**Important Notes:**
- The "0 applied quota" is the key indicator that default quotas haven't been provisioned for your account
- Even with an active payment method, new accounts or accounts new to Bedrock may require explicit quota approval
- ThrottlingException with immediate failures (even on simple requests) confirms this is a quota provisioning issue, not usage-based throttling

AWS Support is your best path forward to get the account-level access enabled, as they can directly provision the necessary quotas for your account.

Amazon Bedrock ThrottlingException on all models - account shows 0 applied quota

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