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Getting DKIM failed message from tools such as easydmarc.com on Workmail

0

Hello, I have a domain setup with AWS workmail and AWS SES. As you can see in the image below I have setup all the DKIM domain names in namecheap verified by AWS. Enter image description here

As an example I sent an email to a gmail account. here is gmail passing dkim Enter image description here

When running dig command on those CNAME records they all return results as well

dig CNAME +short recordname._domainkey.Mydomain.com

now when I use tools like easydmarc.com to check for DKIM I get these errors. I have double checked the values are correct in name cheap. Is there any way I can fix this so tools like easydmarc can recognize my DKIM? (even though it seems like DKIM is setup properly ) Enter image description here

Topics
Front-End Web & MobileBusiness Applications
Tags
Amazon Simple Email ServiceAmazon WorkMail
Language
English
Mehdi
asked a year ago291 views
1 Answer
1

Having exactly the same issue – on several verification services. Once I manually enter the DKIM selector, most services find the appropriate DKIM value. But auto-detection of the DKIM selectors fail.

MendelK
answered a year ago
  • Mehdi
    a year ago

    Do you mind sharing what services you use for checking DKIM?

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