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Setting up Amazon Connect Contact Center

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I am new to the platform. I am trying to set up an omnichannel remote contact center. I got stuck up as soon as I started the setup process, can anyone in the forum with experience with the setup process who can assist me?

Topics
Application IntegrationBusiness Applications
Tags
Amazon Connect
Language
English
AWS-User-8168364
asked 2 years ago285 views
1 Answer
0

These 3 tutorials introduces basic capability: https://docs.aws.amazon.com/connect/latest/adminguide/tutorials.html

This is a self learn workshop: https://catalog.us-east-1.prod.workshops.aws/workshops/b06b53f6-3b36-4e1a-a208-ddbeb25405c6/en-US

Lost of good ideas here: https://aws.amazon.com/blogs/machine-learning/category/contact-center/amazon-connect/

And finally the resource center: https://aws.amazon.com/connect/resources/

Kishan
answered 2 years ago

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