SES dashboard is displaying an Unknown Error

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When I log into my dashboard with my IAM account, I get a red banner that says: "Unknown Error. Request failed with unknown error, ensure that you have the necessary permissions and that all fields have correct values."

My user has AmazonSESFullAccess permissions. I don't recall seeing this error the last time I had logged in, which admittedly was quite a while ago. My web app is not sending some emails which caused to log into SES, and this is the first thing I see. I don't know if it's related to my problem but I thought this would be a good place to start.

asked 3 years ago2.4K views
1 Answer
1
Accepted Answer

Hi! Good question. You may be running into issues on the AWS Console where even listing/displaying certain things still ties back to a Describe or List API (Think view and read) permissions from AWS. Only having AmazonSESFullAccess will only have actions contained within SES (SES:*). I would typically recommend attaching another AWS Managed policy on your user such as ViewOnlyAccess or ReadOnlyAccess. Keep in mind ViewOnlyAccess is a limited set of View/Metadata Permissions while ReadOnlyAccess has possible Data read as well. These policies may help you avoid Console view issues that may prompt the errors you are facing.

answered 3 years ago
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reviewed 7 months ago
  • Thanks. I added the ViewOnlyAccess.

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