Possible to Send Email as verified email identity vs. from verified domain?



I'd like to send outgoing emails via WorkMail's SMTP server with FROM:(email that I own on a domain that I don't control), for example
from my.username@gmail.com.

I've successfully setup sending (and receiving) emails from verified domains. Domain verification is done via the SES console > Identity Management > Domains. So I understand WorkMail as being a simplified abstraction of the underlying AWS SES service - as WorkMail itself sends the administrator to the SES console for adding verified domains.

My problem now is: I'd like to do the same for a single email identity on a domain I don't own.

SES offers such functionality via SES console > Identity Management > Email Addresses and I've already added the example my.username@gmail.com remote mailbox and confirmed the verification email, etc. SES console shows this email as verified. Still, when I send email via WorkMail SMTP I get bounces like:

Unfortunately, the system was unable to deliver your mail.
The error given was:
2021-10-10 13:44:27 : You are not allowed to send as user or group my.username@gmail.com
You may need to contact your e-mail administrator to solve this problem.

Is it possible to send outgoing email FROM an email address I verified in SES (or somewhere in WorkMail) via Workmail or is this not (yet) supported by WorkMail??

asked a year ago130 views
2 Answers


I'm sorry to inform you that this is not supported by WorkMail. WorkMail will only allow emails to be sent from domains that can be verified by WorkMail.

Kind regards,

answered a year ago

OK. That's sad. Means I can't use aws WorkMail for my use-case.

answered a year ago

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