APN - Annual Program Fee Payment

Question

The partner IPT (SPMS IP 1621177) has a bank account/IBAN as the "preferred" payment method in their Payee account. The current APN Prg fee of $2,500 was deducted from their bank account via direct debit at the beginning of March.
However, the fact is that the partner did not set up a direct debit, and no debit was made to their account (?).
Three questions about this: a/ why was a direct debit executed even though it wasn't set up that way? b/ was anything debited at all (since the IPT account wasn't debited), and c) is the APN membership currently paid or is it still outstanding?

Kidd Ip · Answer

a/ Why was a direct debit executed even though it wasn't set up that way?
* The APN fee is ordinarily charged to the AWS account associated with the partner’s Payee account. If the bank account was designated as the preferred payment method, AWS may have automatically attempted the transaction.
* However, in the absence of a direct debit authorization, this may suggest a billing system discrepancy or an incorrect payment method configuration.

b/ Was anything debited at all (since the IPT account wasn't debited)?
* If the IPT account was not debited, the charge may have been redirected to an alternative linked payment method, such as a credit card or AWS billing account.
* To confirm the transaction, you can review the AWS Billing and Cost Management console to determine whether the payment was processed through a different method.

c/ Is the APN membership currently paid or still outstanding?
* If the payment was not successfully processed, the APN membership may still be designated as unpaid.
* AWS generally allows a 90-day grace period for payment completion before the partner status is impacted.
* To verify the payment status, you can review the AWS Partner Central portal or reach out to AWS Support for further clarification.

APN - Annual Program Fee Payment

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