Basic troubleshooting for Route53 and Elastic Beanstalk

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I want to set up a simple site (that might eventually become a Django site or similar) on EB. I have a domain name from another registrar, so I followed the instructions here:

https://docs.aws.amazon.com/elasticbeanstalk/latest/dg/customdomains.html?icmpid=docs_elasticbeanstalk_console

and (hopefully) here:

https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/rrsets-working-with.html

I now have four records in my Route 53 record set:

  • domain name followed by a period, A, alias
  • domain name followed by a period, NS, the four domains given in the docs
  • domain name followed by a period, SOA, ns-1332.awsdns-38.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
  • www dot the domain name followed by a period, A, another alias. (I added this just in case I needed a third-level domain.)

But when I access the domain in a browser, nothing happens. Is there just a basic document for troubleshooting what's going wrong?

asked 5 years ago336 views
2 Answers
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I found that the targets for my alias records were wrong, so I fixed those. However, it's still not working.
I also found the troubleshooting guide here:
https://aws.amazon.com/premiumsupport/knowledge-center/route-53-dns-website-unreachable/
and followed it to here:
https://aws.amazon.com/premiumsupport/knowledge-center/route-53-reachable-resource-record-sets/

I don't have an MX record at the moment (which is fine), but digwebinterface.com returns the following:
preed.us. 899 IN SOA ns-1332.awsdns-38.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
which looks to me like it's making it to AWS, so I don't understand why it won't forward to my Elastic Beanstalk site.

answered 5 years ago
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Looks like the problem was that I'd put https:// in the alias records and it had gotten munged into some weird encoding with a lot of backslashes. Could have sworn I tried both with and without that, but anyway removing it seems to have fixed things.

I'd still appreciate any pointers to troubleshooting materials.

answered 5 years ago

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