AWS Connect + AWS Lex Send Multiple Messages
We are using AWSLex with AWS Connect. Our Api creates interactive messages (https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html) and sends it to the chat. Is there any way to send multiple messages via api? Sometimes we want to display some explanation and in next message we want to ask question with options. Is there anyway to do this?
Thank you
You can do this using message groups: https://docs.aws.amazon.com/lexv2/latest/dg/API_ResponseSpecification.html
You can have multiple groups of messages (up to 2 variations per group), and Lex will return one message per group.
Hello, Actually that is not what I am asking for. I want to send 2 messages together, For example Message 1: "Congratulations your appointment is created!" Message 2: "Your appointment details are...."
I want to send these both to the client in this order.
PS: I am using Lexv1.
Thank you
In Lex v2 JSON for Messages is a list, not a key pair as it was in v1. So, if you want to send multiple messages, try Lex v2 and enter into messages list as many messages as you need.
{ "sessionState": { "dialogAction": { "type": "Close" }, "intent": { "name": "Hello", "state": "Fulfilled" } }, "messages": [ { "contentType": "PlainText", "content": "Hi" }, { "contentType": "PlainText", "content": "How are you?" }, { "contentType": "PlainText", "content": "How may I help?" } ] }
Relevant questions
AWS Pinpoint seems to be sending multiple copies of the same SMS (though API was called just once)
asked 3 months agoAWS Connect Send Message Via API
asked 4 months agoMSK Connect Debezium Connector using AWS Glue Schema Registry for AVRO serialization
asked 5 months agoAWS Connect + AWS Lex Send Multiple Messages
asked 4 months agoWebsocket broadcasting messages issue
Accepted Answerasked 3 years agoHow to make Agent Handoff in AWS Connect using Lex chatbot?
asked 4 months agoscheduling a AWS lex intent as push notification.
asked 6 months agoAmazon Connect & Lex
asked 5 months agoAWS embedded C SDK - Cannot connect
asked 2 years agoDetecting multiple instances of the AWS Softphone across tabs using connect streams API
asked a month ago