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Case still unassigned

-1

How long does it take for a case to be assigned an agent? The case I raised has not been assigned an agent for the past three days.

Case ID 177443588200596

  • DominicRichards
    2 months ago

    Basic support has no SLOs at all. Paid for support tiers have varying ones based on severity. THIS is also not the support queue.

Topics
Networking & Content Delivery
Tags
Amazon Route 53Route 53 Registrar
Language
English
asked 2 months ago28 views
1 Answer
0

I see this case [177443588200596 ] was responded to on the 1st of April, kindly check and advise if you are still having issues.

AWS
SUPPORT ENGINEER
answered a month ago

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