Acount is in Suspended state

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I am getting the below error while accessing the services.

This account is currently blocked and not recognized as a valid account. Please contact aws-verification@amazon.com if you have questions.

To Answer this we have uploaded all the required documents. But still the account is not activated.

asked 2 years ago297 views
2 Answers
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Hi,

Thank you for reaching out to us. The Verifications team will take some time to review your documents. You can create a Phone or chat to talk to the AWS Support team (They are different from the AWS Verifications team).

You can however express your urgency, if any by sending an email to 'aws-verification@amazon.com'.

Just to understand the situation - Have you received any security emails from AWS about access keys?

Please let us know. Thanks.

profile pictureAWS
answered 2 years ago
  • We are on Free account, So will not be able to connect with AWS team through Chat or Phone. Kindly help us to resolve this issue at the earliest.

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We have received only one email asking us to upload the utility bills, which we have done already. How can we initiate this Phone chat with AWS team?

answered 2 years ago

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