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Root access is disabled on my account how to enable?

0

This is the error I get when logging in using my root credentials.

Authentication failed Signing in with the root user is disabled for your account. You need to re-enable this feature. If you're not an internal Amazon user, contact AWS Support.

IAM login works fine. I need root and IAM to work. Please help.

Topics
Security, Identity, & ComplianceManagement & GovernanceAWS Well-Architected Framework
Tags
Security, Identity, & ComplianceAWS Identity and Access ManagementAWS Management ConsoleSecurityAWS Account Management
Language
English
David
asked 14 days ago395 views
1 Answer
0

Hello.

According to the answer at the URL below, it seems that the sign-in is blocked by security policy.
https://repost.aws/questions/QUgZwyIHVqRjGdVXZA6ec8ow/log-in-issues-aws-management-console#AN5hScxbViTt-yKWam3g7ZRA

Therefore, I think you need to contact AWS from the URL below.
https://support.aws.amazon.com/#/contacts/aws-account-support

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EXPERT
Riku_Kobayashi
answered 14 days ago
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EXPERT
Osvaldo Marte
reviewed 9 days ago

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