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Hello,
It would be recommended to open up a case with AWS Support if at all possible regarding the mentioned EC2 instance so that AWS Support Engineers are able to review your resources in-depth. In general, there is a wide variety of causes for reboots per this knowledge center article.
- The instance failed one or both of its status checks.
- The underlying hardware hosting your instance was faulty and Amazon EC2 restarted the instance to move it to new, healthy hardware.
- Scheduled maintenance occurred on your instance that required a reboot.
- A user or application inside your server rebooted the instance.
- A kernel bug. If you encounter a kernel bug, be sure that your kernel is fully updated.
Resolutions and investigative steps are located within the article. This article also exists for Windows instances specifically.
answered a year ago
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Thank you for the response. However, I could not reach the technical support since my organization is in a basic support plan. Regarding the general causes, I did not find any scheduled event in the console's Events page, the instance's kernel was updated to the latest (release: 226.531.amzn2), and the server was not rebooted from inside according to the system/audit log.
Is it not possible to know if there was any underlying hardware issue, like in these previous questions?